Patient Services Associate II - Cardiology Front Desk

Jefferson Health; Lansdale (Montgomery County); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Tuition assistance

Job summary

Jefferson Health in Lansdale, PA is seeking a Patient Services Associate II to enhance the patient experience by processing arrival/departure activities and securing preauthorizations for procedures. The role supports efficient patient flow and ensures accurate demographic information is recorded.

Responsibilities include patient check-in/out, scheduling via EPIC, HIPAA compliance, and professional patient interactions by phone or in person.

Qualifications

• Customer service and/or patient facing healthcare experience preferred.
• HS Diploma or equivalent required.
• Obtain pre certifications and/or pre authorizations for procedures.

Responsibilities

• Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
• Obtains pre certifications and/or pre authorizations for procedures.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
• Other duties as requested or assigned.

Skills

Customer service

Communication

HIPAA compliance

Education

HS Diploma or equivalent

Tools

EPIC

Job description

Jefferson Health in Lansdale, PA is seeking a Patient Services Associate II to enhance the patient experience by processing arrival/departure activities and securing preauthorizations for procedures. The role supports efficient patient flow and ensures accurate demographic information is recorded.

Responsibilities include patient check-in/out, scheduling via EPIC, HIPAA compliance, and professional patient interactions by phone or in person.