Patient Experience Specialist II - Front Desk & Pre-Auths

Jefferson Health; Cherry Hill Township (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Tuition assistance

Flexible spending accounts

Job summary

Jefferson Health is seeking a Patient Services Associate II in Cherry Hill Township, NJ. The role focuses on enhancing the patient experience through professional processing of patient activities and ensuring efficient operations in the practice.

The ideal candidate will manage check-in/check-out processes, verify insurance, and handle pre-authorizations. This full-time position supports a wide array of healthcare services while adhering to HIPAA regulations.

Join Jefferson for a rewarding career in a nationally ranked healthcare system, offering comprehensive benefits.

Qualifications

• Experience in customer service or patient-facing roles is preferred.
• Ability to process insurance and health referrals.
• Excellent professional communication skills.

Responsibilities

• Process patient check-in and check-out activities.
• Obtain pre-certifications and verify insurance.
• Maintain efficient flow of patients to examination rooms.

Skills

Customer service

Patient interaction

HIPAA compliance

Education

HS Diploma or equivalent

Tools

EPIC

Job description

Jefferson Health is seeking a Patient Services Associate II in Cherry Hill Township, NJ. The role focuses on enhancing the patient experience through professional processing of patient activities and ensuring efficient operations in the practice.

The ideal candidate will manage check-in/check-out processes, verify insurance, and handle pre-authorizations. This full-time position supports a wide array of healthcare services while adhering to HIPAA regulations.

Join Jefferson for a rewarding career in a nationally ranked healthcare system, offering comprehensive benefits.