Front Desk Patient Services Associate I

jeffersonhealth; Idaho; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical & prescription coverage

Dental & vision coverage

Tuition assistance

Job summary

Jefferson Health is seeking a Patient Services Associate I to handle front desk activities, verify demographics and insurance, and support a smooth patient flow in outpatient settings. You will interact with patients in person and by phone to schedule and direct visits.

The role emphasizes the Jefferson Experience, confidentiality, and courteous service while ensuring regulatory compliance and accurate information handling.

Qualifications

• Must communicate courteously with patients/visitors.
• Willingness to support a positive Jefferson Experience for all patients/visitors.
• Ability to complete multiple tasks and work under pressure.
• Ability to maintain confidentiality of patient information.

Responsibilities

• Check in/check out and scheduling via EPIC.
• Greets patients/visitors professionally, on phone or in person.
• Maintain efficient flow of practice and raise concerns as needed.
• Comply with HIPAA and other regulatory standards.
• Other duties as assigned.

Skills

Communication skills

Positive attitude

Multi-tasking

Confidentiality

Job description

Jefferson Health is seeking a Patient Services Associate I to handle front desk activities, verify demographics and insurance, and support a smooth patient flow in outpatient settings. You will interact with patients in person and by phone to schedule and direct visits.

The role emphasizes the Jefferson Experience, confidentiality, and courteous service while ensuring regulatory compliance and accurate information handling.