Front Desk Patient Services Associate I

Abington Memorial Hospital; United States; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical insurance (including prescription)

Dental and vision insurance

Tuition assistance

Retirement plans

Job summary

Abington Memorial Hospital is seeking a Patient Services Associate to enhance the patient experience by processing arrival and departure activities at the front desk. The role requires interacting with patients professionally and managing their check-in and scheduling through EPIC.

The ideal candidate should have a high school diploma and preferably experience in customer service or patient-facing healthcare. The position offers a comprehensive benefits package, including health insurance and retirement plans.

Qualifications

• Customer service and/or patient-facing healthcare experience preferred.

Responsibilities

• Processes check-in and/or check-out, point-of-service activities, and scheduling of patient appointments via EPIC.
• Greets and interacts with patients or visitors in a professional manner.
• Maintains an efficient flow of the practice and escalates concerns as appropriate.
• Adheres to HIPAA privacy and security requirements.

Skills

Customer service skills

Communication skills

Education

High school diploma or equivalent

Job description

Abington Memorial Hospital is seeking a Patient Services Associate to enhance the patient experience by processing arrival and departure activities at the front desk. The role requires interacting with patients professionally and managing their check-in and scheduling through EPIC.

The ideal candidate should have a high school diploma and preferably experience in customer service or patient-facing healthcare. The position offers a comprehensive benefits package, including health insurance and retirement plans.