Front Desk Patient Services Associate I

Jefferson Health; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Tuition assistance

Job summary

Jefferson Health is seeking a Patient Services Associate I for Abington Family Medicine, full-time days in Jenkintown, PA. You will greet patients, check in/out, schedule appointments via EPIC, verify demographics and insurance, and help maintain a smooth flow of visits.

You will uphold HIPAA, support a positive Jefferson Experience, and work in a fast-paced environment at the front desk. Excellent communication and multi-tasking are essential, along with a courteous, patient-centered approach.

Qualifications

• Must communicate courteously with patients and/or visitors.
• Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors.
• Ability to complete multiple tasks and work under pressure.
• Ability to maintain confidentiality of patient information.

Responsibilities

• Processes check in and/or check out, point of service activities and scheduling of patient appointments via EPIC.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Adheres to HIPAA privacy and security requirements.

Skills

Communication

Customer service

Multitasking

Confidentiality

Job description

Jefferson Health is seeking a Patient Services Associate I for Abington Family Medicine, full-time days in Jenkintown, PA. You will greet patients, check in/out, schedule appointments via EPIC, verify demographics and insurance, and help maintain a smooth flow of visits.

You will uphold HIPAA, support a positive Jefferson Experience, and work in a fast-paced environment at the front desk. Excellent communication and multi-tasking are essential, along with a courteous, patient-centered approach.