Patient Services Associate - Front Desk & Scheduling

Penn Medicine; Doylestown (Bucks County); Sur place; USD 40 000 - 52 000; Plein temps

Résumé du poste

Penn Medicine is seeking a Patient Services Associate for the Doylestown Hospital practice. You will assist in delivering high-quality patient-centered care, manage front-desk activities, and coordinate appointments while ensuring accurate insurance and billing data in the EMR system.

Your role supports seamless patient flow, revenue targets, and regulatory compliance across the front-end operations. This position offers full-time hours, with a focus on exceptional service and teamwork in a

Qualifications

• HS Diploma or GED required.
• 2+ years medical office experience or relevant customer service experience.
• Associate degree preferred.

Responsabilités

• Patient arrival/departure coordination and reception duties.
• Answer phones, manage requests, schedule appointments.
• Update insurance/billing information and EMR entries.
• Support regulatory compliance and POS operations.

Connaissances

Customer service

Interpersonal skills

English proficiency

EMR experience

Multi-tasking

Formation

HS Diploma/GED

2+ years medical office experience

Associate degree preferred

Outils

EMR software

Call center systems

Description du poste

Penn Medicine is seeking a Patient Services Associate for the Doylestown Hospital practice. You will assist in delivering high-quality patient-centered care, manage front-desk activities, and coordinate appointments while ensuring accurate insurance and billing data in the EMR system.

Your role supports seamless patient flow, revenue targets, and regulatory compliance across the front-end operations. This position offers full-time hours, with a focus on exceptional service and teamwork in a