Patient Services Specialist: Front Desk & Scheduling

Penn Medicine; West Goshen Township (PA); On-site; USD 23,000 - 29,000; Full time

Job summary

Penn Medicine is seeking a Patient Services Representative for a full-time role at the Westtown location. The PSR will collaborate with hospital services, medical staff, and administration to ensure high-quality patient care and efficient operations.

Responsibilities include patient interviews, benefits verification, co-pay collection, scheduling, and interaction with patients, clinicians, and visitors in a courteous manner.

Qualifications

• H.S. Diploma or GED is required.
• Equivalent experience accepted in lieu of degree.
• Strong customer service and communication skills.
• Ability to collaborate with hospital staff and patients.

Responsibilities

• Interviews patients to collect accurate demographic, insurance, and contact details.
• Verifies benefits, obtains authorizations, collects co-pays, and schedules initial evaluations.

Education

High School Diploma/GED

Equivalent Experience

Job description

Penn Medicine is seeking a Patient Services Representative for a full-time role at the Westtown location. The PSR will collaborate with hospital services, medical staff, and administration to ensure high-quality patient care and efficient operations.

Responsibilities include patient interviews, benefits verification, co-pay collection, scheduling, and interaction with patients, clinicians, and visitors in a courteous manner.