Patient Services Specialist — Front Desk & Tuition Support

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Penn Medicine is seeking a Patient Services Associate to support the practice by keeping a patient-centric focus and assisting in delivering high-quality care. The role includes handling patient check-in/check-out, calls, scheduling, and insurance/billing updates in the EMR environment.

Based in the Perelman Center for Advanced Medicine, you will work within Oral Max Surgery to ensure smooth patient flow, accurate documentation, and timely front-end operations, contributing to patient

Qualifikationen

• High school diploma or GED required.
• 2+ years in a medical office or customer service role preferred.

Aufgaben

• Assist in patient arrival and departure processes.
• Manage phone calls, messages, and patient inquiries.
• Schedule and coordinate patient appointments per protocol; update insurance and billing information; collect copays and ensure accurate EMR status.

Kenntnisse

Patient service

Customer service

Communication

EMR systems

Ausbildung

H.S. Diploma/GED

2+ years medical office experience

Jobbeschreibung

Penn Medicine is seeking a Patient Services Associate to support the practice by keeping a patient-centric focus and assisting in delivering high-quality care. The role includes handling patient check-in/check-out, calls, scheduling, and insurance/billing updates in the EMR environment.

Based in the Perelman Center for Advanced Medicine, you will work within Oral Max Surgery to ensure smooth patient flow, accurate documentation, and timely front-end operations, contributing to patient