Patient Services Advocate II — Front Office Champion

AltaMed Health Services Corporation; Commerce (CA); On-site; USD 34,440 - 40,473; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings plan

Flexible Spending Accounts

Paid Time Off & Holidays

Tuition Reimbursement Program

Job summary

AltaMed Health Services Corporation is seeking a Patient Services Advocate II to provide exceptional care and support to patients in Commerce, CA. This role involves welcoming patients and ensuring a positive front office experience while being a compassionate member of the health care team.

The ideal candidate will have a High School diploma, bilingual skills, and 1-2 years of customer service experience. The position offers competitive pay and various benefits including health insurance, retirement plans, and paid time off.

Qualifications

• Minimum of 1 to 2 years of experience as a customer service agent, greeter, or receptionist.
• Valid BLS certification or higher required.

Responsibilities

• Welcoming and attending to the needs of all patients.
• Creating a positive front office patient experience.
• Assisting in the delivery of patient-focused care.

Skills

Customer service skills

Bilingual English/Spanish/Mandarin/Cantonese

Excellent communication

Problem-solving skills

Education

High School diploma or equivalent

Job description

AltaMed Health Services Corporation is seeking a Patient Services Advocate II to provide exceptional care and support to patients in Commerce, CA. This role involves welcoming patients and ensuring a positive front office experience while being a compassionate member of the health care team.

The ideal candidate will have a High School diploma, bilingual skills, and 1-2 years of customer service experience. The position offers competitive pay and various benefits including health insurance, retirement plans, and paid time off.