Patient Services Advocate II — Front Desk & Care Support

AltaMed Health Services Corporation; Anaheim (CA); On-site; USD 34,440 - 40,473; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings plans with matching contributions

Flexible Spending Accounts

Paid Time Off & Holidays

Tuition Reimbursement Program

Employee Referral Bonus Program

Job summary

AltaMed Health Services Corporation is seeking a Patient Services Advocate II in Anaheim, CA. This full-time position involves welcoming patients and ensuring a positive front office experience. Candidates should possess strong customer service skills, and bilingual abilities (English/Spanish/Mandarin/Cantonese) are highly preferred.

The role offers a competitive hourly wage of $25.00 - $29.38, along with benefits including health insurance, a 403(b) retirement plan, and various employee discounts. Join us in making a meaningful difference in our community!

Qualifications

• 1-2 years of experience required as a customer service agent, greeter, or receptionist.
• Bilingual in English and either Spanish, Mandarin, or Cantonese preferred.
• Valid BLS certification or higher is required.

Responsibilities

• Welcome and attend to the needs of all patients.
• Manage expectations while demonstrating compassion and respect.
• Assist in delivering patient-focused care as a health care team member.

Skills

Customer service skills

Bilingual (English/Spanish/Mandarin/Cantonese)

Communication skills

Problem-solving skills

Education

High School diploma or equivalent

Job description

AltaMed Health Services Corporation is seeking a Patient Services Advocate II in Anaheim, CA. This full-time position involves welcoming patients and ensuring a positive front office experience. Candidates should possess strong customer service skills, and bilingual abilities (English/Spanish/Mandarin/Cantonese) are highly preferred.

The role offers a competitive hourly wage of $25.00 - $29.38, along with benefits including health insurance, a 403(b) retirement plan, and various employee discounts. Join us in making a meaningful difference in our community!