Front Office Patient Services Advocate II - Bilingual

AltaMed Health Services Corporation; Commerce (CA); Presencial; USD 34 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental and Vision insurance

403(b) Retirement savings plans

Flexible Spending Accounts

Commuter Flexible Spending

Resumo da oferta

AltaMed Health Services Corp. seeks a Patient Services Advocate to warmly welcome and assist all patients at the front office, manage expectations, and ensure a respectful, compassionate environment. You will be the friendly first point of contact and a key part of the care delivery team.

Ideal candidates bring a High School diploma, 1–2 years in customer service, and bilingual abilities (English/Spanish/Mandarin/Cantonese). A valid BLS certification is preferred.

Qualificações

• High School diploma or equivalent required.
• Minimum of 1 to 2 years of experience as a customer service agent, greeter, or receptionist preferred.
• Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.
• A valid BLS certification or higher preferred per AHA/Red Cross guidelines.

Responsabilidades

• The Patient Services Advocate welcomes and attends to the needs of patients and creates a positive front office experience by managing expectations with compassion and respect.
• Acts as a health care team member by assisting in delivery of patient-focused care and demonstrating excellent communication and problem-solving skills.

Conhecimentos

Bilingual language ability

Formação académica

High School diploma or equivalent

Descrição da oferta de emprego

AltaMed Health Services Corp. seeks a Patient Services Advocate to warmly welcome and assist all patients at the front office, manage expectations, and ensure a respectful, compassionate environment. You will be the friendly first point of contact and a key part of the care delivery team.

Ideal candidates bring a High School diploma, 1–2 years in customer service, and bilingual abilities (English/Spanish/Mandarin/Cantonese). A valid BLS certification is preferred.