Patient Services Advocate II - Front Desk & Care Support

AltaMed Health Services Corporation; Commerce (CA); Sur place; USD 34 000 - 40 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision insurance

403(b) Retirement savings with company

Flexible Spending Accounts

Commuter Flexible Spending

Résumé du poste

AltaMed Health Services Corporation in Commerce, CA is seeking a Patient Services Advocate II to welcome and attend to the needs of all patients, creating a positive front office experience while managing expectations with compassion. The Advocate will support the healthcare team with clear communication, strong problem-solving, and patient-centered care.

Requirements include a high school diploma, 1–2 years of customer service, and bilingual abilities; salary is $25.00–$29.38 hourly.

Qualifications

• High School diploma or equivalent required.
• 1–2 years of customer service experience preferred.
• Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.

Responsabilités

• Welcome and attend to the needs of all patients, creating a positive front office patient experience.
• Manage patient expectations with compassion and respect as part of the care team.
• Communicate effectively and solve problems to support patient-centered care.

Connaissances

Customer service

Front desk experience

Formation

High School diploma

Description du poste

AltaMed Health Services Corporation in Commerce, CA is seeking a Patient Services Advocate II to welcome and attend to the needs of all patients, creating a positive front office experience while managing expectations with compassion. The Advocate will support the healthcare team with clear communication, strong problem-solving, and patient-centered care.

Requirements include a high school diploma, 1–2 years of customer service, and bilingual abilities; salary is $25.00–$29.38 hourly.