Patient Services Advocate II - Front Office Care

AltaMed Health Services; Paramount (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings with company

Paid Time Off & Holidays

Paid CME Days

Job summary

AltaMed Health Services in Paramount, CA is seeking a Patient Services Advocate II to welcome patients and manage the front desk experience, ensuring compassionate, respectful service while coordinating with the care team.

The role requires a high school diploma, 1–2 years of customer service experience, bilingual skills (English/Spanish/Mandarin/Cantonese) and a valid BLS certification. This in-person role offers a competitive hourly wage.

Qualifications

• High School diploma or equivalent.
• 1–2 years of customer service/reception experience preferred.
• Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.
• Valid BLS certification or higher per AHA/Red Cross guidelines.

Responsibilities

• Welcome and attend to the needs of all patients, creating a positive front office experience.
• Assist in delivery of patient-focused care with strong communication and problem-solving.

Skills

Bilingual English/Spanish/Mandarin/CE

Education

High School diploma

Job description

AltaMed Health Services in Paramount, CA is seeking a Patient Services Advocate II to welcome patients and manage the front desk experience, ensuring compassionate, respectful service while coordinating with the care team.

The role requires a high school diploma, 1–2 years of customer service experience, bilingual skills (English/Spanish/Mandarin/Cantonese) and a valid BLS certification. This in-person role offers a competitive hourly wage.