Patient Services Advocate II — Front Desk Champion

AltaMed Health Services Corporation; United States; Presencial; USD 34 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental and Vision insurance

403(b) Retirement savings plans with 0

Flexible Spending Accounts

Commuter Flexible Spending

Career Advancement & Development

Paid Time Off & Holidays

Paid CME Days

Malpractice insurance and tail

Tuition Reimbursement Program

Corporate Employee Discounts

Employee Referral Bonus Program

Pet Care Insurance

Resumo da oferta

AltaMed Health Services Corp. in the United States seeks a Patient Services Advocate to greet patients and coordinate front desk services with warmth and professionalism.

You will support a patient-focused care team by communicating clearly, managing expectations, and addressing inquiries while demonstrating compassion and respect for diverse populations. Minimum requirements include a high school diploma, 1–2 years in customer service, and bilingual abilities

Qualificações

• High school diploma or equivalent required.
• 1–2 years experience in customer service roles preferred.
• Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.
• Valid BLS certification or higher required per AHA/Red Cross guidelines.

Responsabilidades

• Welcome and assist patients at the front desk to create a positive patient experience.
• Assist the health care team by communicating effectively and resolving patient needs with compassion and respect.

Conhecimentos

Customer service

Bilingual

Problem solving

Descrição da oferta de emprego

AltaMed Health Services Corp. in the United States seeks a Patient Services Advocate to greet patients and coordinate front desk services with warmth and professionalism.

You will support a patient-focused care team by communicating clearly, managing expectations, and addressing inquiries while demonstrating compassion and respect for diverse populations. Minimum requirements include a high school diploma, 1–2 years in customer service, and bilingual abilities