Bilingual Patient Services Advocate II

AltaMed Health Services Corporation; Anaheim (CA); Sur place; USD 34 000 - 40 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision insurance

403(b) Retirement savings plans withem

Flexible Spending Accounts

Paid Time Off & Holidays

Paid CME Days

Tuition Reimbursement Program

Career Advancement & Development

Employee Referral Bonus Program

Pet Care Insurance

Résumé du poste

AltaMed Health Services Corporation is seeking a Patient Services Advocate to greet patients and manage front office needs, creating a welcoming, respectful experience. This role functions as part of the health care team, assisting in delivering patient-focused care with clear communication and problem-solving.

Strong preference for bilingual candidates; requires a high school diploma, 1–2 years in customer service or reception, and a valid BLS certification.

Qualifications

• High School diploma or equivalent.
• 1 to 2 years of customer service/reception experience.
• Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.
• Valid BLS certification or higher per AHA/Red Cross guidelines.

Responsabilités

• Welcome and attend to the needs of all patients, creating a positive front-office experience.
• Assist in delivering patient-focused care with strong communication and problem-solving.

Connaissances

Customer service

Front desk / Reception

Bilingual capability

Formation

High School diploma or equivalent

Description du poste

AltaMed Health Services Corporation is seeking a Patient Services Advocate to greet patients and manage front office needs, creating a welcoming, respectful experience. This role functions as part of the health care team, assisting in delivering patient-focused care with clear communication and problem-solving.

Strong preference for bilingual candidates; requires a high school diploma, 1–2 years in customer service or reception, and a valid BLS certification.