Patient Services Advocate & Care Coordinator

MaineGeneral Medical Center; Augusta (ME); On-site; USD 27,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision benefits

Paid parental leave

Employee assistance program

Tuition reimbursement

Retirement plans

Disability insurance

Job summary

MaineGeneral Health is seeking Patient Service Reps to act as patient advocates, access specialists and service coordinators. You will schedule appointments, collect insurance information, maintain records, and facilitate communication among patients, family members, medical staff and providers.

Ideal candidates bring customer service experience, empathy and computer proficiency. The role offers varied responsibilities across departments and opportunities to grow within the MaineGeneral Health

Qualifications

• Customer service experience preferred.
• Empathy and patient-focused approach.
• Computer proficiency and multitasking abilities.

Responsibilities

• Schedule appointments and manage patient information.
• Collect insurance details and verify coverage.
• Maintain patient records and coordinate communication between providers.
• Serve as a liaison between doctors, labs, and patients.

Job description

MaineGeneral Health is seeking Patient Service Reps to act as patient advocates, access specialists and service coordinators. You will schedule appointments, collect insurance information, maintain records, and facilitate communication among patients, family members, medical staff and providers.

Ideal candidates bring customer service experience, empathy and computer proficiency. The role offers varied responsibilities across departments and opportunities to grow within the MaineGeneral Health