Patient Access Advocate & Registration Specialist

MaineGeneral Medical Center; Waterville (ME); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Shift differentials

Career growth

Community impact

Job summary

MaineGeneral Medical Center is seeking a Patient Access Representative to greet patients, perform admissions-related check-ins, and verify insurance details. You will manage registrations, collect payments, and coordinate with clinical teams to ensure a smooth patient experience.

Strong communication, computer proficiency, and teamwork are essential. Generous shift differentials apply for evening, night, and weekend shifts, with opportunities for growth within the organization.

Qualifications

• Experience in customer service, patient registration, or scheduling is preferred.
• Strong communication and a friendly, professional demeanor.
• Proficiency with computers and accurate data entry.
• Team-oriented with a commitment to excellent patient experiences.

Responsibilities

• Greet patients and families, ensuring a welcoming check-in experience.
• Perform financial clearance, registration, and clerical duties for admissions.
• Verify insurance benefits, obtain authorizations, and relay information to clinical teams.
• Handle payments including co-pays and deductibles or refer to financial counselors.
• Collaborate with departments to ensure accurate patient registration for care.

Skills

Customer service

Patient registration

Scheduling

Communication

Computer proficiency

Teamwork

Professional demeanor

Job description

MaineGeneral Medical Center is seeking a Patient Access Representative to greet patients, perform admissions-related check-ins, and verify insurance details. You will manage registrations, collect payments, and coordinate with clinical teams to ensure a smooth patient experience.

Strong communication, computer proficiency, and teamwork are essential. Generous shift differentials apply for evening, night, and weekend shifts, with opportunities for growth within the organization.