Patient Services Advocate & Care Coordinator

MaineGeneral Medical Center; Augusta (ME); On-site; USD 26,000 - 48,000; Full time

Benefits offered by this job

Wellness programs

Employee Assistance Program

Payactiv wage access

401(a) retirement plan + 403(b) match

Job summary

MaineGeneral Health in Augusta, ME is seeking a Patient Service Representative to act as a patient advocate, access specialist and service coordinator. You will schedule appointments, collect insurance information, maintain patient records and facilitate communication between the doctor and the lab.

The role requires computer proficiency, multitasking, and the ability to work independently, with opportunities to grow across specialties within our expanding health system.

Qualifications

• Experience in customer service.
• Empathy and patient-centered approach.
• Computer proficiency and multitasking.
• Ability to work independently.

Responsibilities

• Schedule appointments.
• Collect insurance information.
• Maintain patient records.
• Facilitate communication between providers (doctor and lab).

Job description

MaineGeneral Health in Augusta, ME is seeking a Patient Service Representative to act as a patient advocate, access specialist and service coordinator. You will schedule appointments, collect insurance information, maintain patient records and facilitate communication between the doctor and the lab.

The role requires computer proficiency, multitasking, and the ability to work independently, with opportunities to grow across specialties within our expanding health system.