Patient Services Advocate – Surgery & ENT

MaineGeneral Medical Center; Augusta (ME); On-site; USD 26,000 - 48,000; Full time

Benefits offered by this job

Payactiv access

403(b) company matching

Wellness program

Job summary

MaineGeneral Health is seeking Patient Service Reps (PSRs) to act as patient advocates, access specialists and service coordinators across our network. You will build strong relationships with patients, families and staff while enabling smooth care in our community.

The PSR role includes scheduling appointments, collecting insurance information, maintaining patient records and facilitating communication between doctors and labs.

Qualifications

• Experience in customer service.
• Empathy and strong communication skills.

Responsibilities

• Schedule appointments and coordinate care.
• Collect insurance information and maintain patient records.
• Facilitate communication between physicians, labs and other care team members.
• Liaise between patients, families and clinical staff.

Job description

MaineGeneral Health is seeking Patient Service Reps (PSRs) to act as patient advocates, access specialists and service coordinators across our network. You will build strong relationships with patients, families and staff while enabling smooth care in our community.

The PSR role includes scheduling appointments, collecting insurance information, maintaining patient records and facilitating communication between doctors and labs.