Patient Services Administrative Assistant

Partner's Healthcare; Weymouth (MA); On-site; USD 24,000 - 32,000; Full time

Job summary

Mass General Brigham's Massachusetts Eye and Ear Infirmary is seeking an administrative assistant to support clinical service operations under close supervision. Responsibilities include scheduling, check-in/out, greeting patients, answering phones, and preparing forms. Requires a High School Diploma, 0–1 year healthcare office experience.

Proficiency with Office Suite and basic clerical tasks. This onsite role features 40 hours weekly, daytime shifts, and competitive benefits.

Qualifications

• Education: High School Diploma or Equivalent required.
• Experience: 0–1 year healthcare office experience preferred but not required.
• Knowledge: basic proficiency with Office Suite; ability to handle routine inquiries and scheduling.

Responsibilities

• Perform routine administrative and clerical duties in a clinical office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients; answer phones and schedule visits.
• Process patient billing forms and scan documents to patient records.
• Handle inquiries, verify registrations, and assist with patient flow in waiting areas.

Skills

Office Suite

Phone system

Time management

Communication

Patient flow

Education

High School Diploma or Equivalent

Tools

EMR/LMR

Job description

Mass General Brigham's Massachusetts Eye and Ear Infirmary is seeking an administrative assistant to support clinical service operations under close supervision. Responsibilities include scheduling, check-in/out, greeting patients, answering phones, and preparing forms. Requires a High School Diploma, 0–1 year healthcare office experience.

Proficiency with Office Suite and basic clerical tasks. This onsite role features 40 hours weekly, daytime shifts, and competitive benefits.