Clinical Practice Admin Assistant II - Scheduling & Billing

5110 Massachusetts Eye and Ear Infirmary; Somerville (MA); On-site; USD 24,796 - 33,062; Full time

Job summary

Massachusetts Eye and Ear Infirmary is seeking an Administrative Assistant to support clinical service operations with both administrative and clerical tasks. You will handle patient appointments, check-in/out, and billing processes, ensuring smooth workflow.

Qualifications include a High School Diploma or equivalent and 2–3 years of office experience. CMAA certification is preferred, with strong communication and time-management skills essential for daily patient interactions.

Qualifications

• High School Diploma or Equivalent required.
• CMAA certification preferred; data conversion knowledge beneficial.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients and answer routine inquiries.
• Process patient billing forms and scan documents to patient medical record.

Skills

Office software

Time management

Communication

Multitasking

Customer service

Education

High School Diploma or Equivalent

CMAA Certification (preferred)

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Massachusetts Eye and Ear Infirmary is seeking an Administrative Assistant to support clinical service operations with both administrative and clerical tasks. You will handle patient appointments, check-in/out, and billing processes, ensuring smooth workflow.

Qualifications include a High School Diploma or equivalent and 2–3 years of office experience. CMAA certification is preferred, with strong communication and time-management skills essential for daily patient interactions.