Patient Services Administrative Assistant

Partner's Healthcare; Somerville (MA); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonuses as applicable

Job summary

Mass General Brigham seeks administrative support professionals to assist in patient services, scheduling, and general secretarial duties. Roles include patient service coordination, practice assistant, medical secretary, and staff assistant.

Most positions are full-time with standard weekday hours and onsite requirements at multiple locations in the Greater Boston area. The ideal candidate will have solid customer service skills, familiarity with MS Office, and the ability to manage multiple

Qualifications

• High school diploma or equivalent required.
• Administrative or secretarial experience 0–1 year preferred.
• Epic experience is a plus.

Responsibilities

• Coordinate and schedule meetings and appointments.
• Support patient check-in and check-out functions in a practice setting.
• Order supplies and equipment as needed.
• Prepare meeting minutes and correspondence.
• Answer and transfer phone calls; prepare spreadsheets and presentations.
• Manage schedules, payroll and other duties as assigned.
• Typical schedule is Monday–Friday during standard business hours.

Skills

Office procedures

MS Office

Epic experience

Phone system

Time management

Communication skills

Customer service

Interpersonal skills

Education

High School Diploma or Equivalent

1 year administrative/secretarial experience preferred

Tools

Epic

Job description

Mass General Brigham seeks administrative support professionals to assist in patient services, scheduling, and general secretarial duties. Roles include patient service coordination, practice assistant, medical secretary, and staff assistant.

Most positions are full-time with standard weekday hours and onsite requirements at multiple locations in the Greater Boston area. The ideal candidate will have solid customer service skills, familiarity with MS Office, and the ability to manage multiple