Patient Service Specialist — Welcome & Register Patients

Summit Health; Village of Mineola (NY); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Benefits program

Descripción de la vacante

CityMD, part of Summit Health, seeks a Patient Service Representative to warmly welcome patients and coordinate registrations at our city locations. The role includes handling paperwork, updating records, and direct communication with patients and staff to ensure timely service.

The PSR will assist with insurance verification, cash handling, and scheduling, delivering courteous, efficient care while supporting a busy team in a fast-paced healthcare setting.

Formación

• A High School Degree or GED.
• Experience in high-volume/high-intensity service industry preferred.
• Excellent verbal, written, and interpersonal communication skills.
• Bilingual language skills based on site location.

Responsabilidades

• Greeting and welcoming patients
• Organizing and coordinating patient intake and other appointments
• Entering/updating patient information in system
• Assisting patients with completion of paperwork
• Scanning, updating and filing medical records
• Answering calls and questions promptly
• Processing medical insurance information and verifying eligibility
• Handling cash and co-payments
• Providing outstanding customer service
• Informing site manager of wait times and inquiries

Conocimientos

Interpersonal communication

Customer service

Typing speed 55 wpm

Bilingual

Team player

Flexibility

Educación

High School Diploma or GED

Descripción del empleo

CityMD, part of Summit Health, seeks a Patient Service Representative to warmly welcome patients and coordinate registrations at our city locations. The role includes handling paperwork, updating records, and direct communication with patients and staff to ensure timely service.

The PSR will assist with insurance verification, cash handling, and scheduling, delivering courteous, efficient care while supporting a busy team in a fast-paced healthcare setting.