Patient Service Specialist – Ortho & Neuro (Full-Time)

Southern New Hampshire Health; Nashua (NH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Tuition Reimbursement

Health insurance

403(b) Retirement Savings Plan

Job summary

Southern New Hampshire Health is seeking a Patient Service Representative for Orthopedics and Neurosurgery in Nashua. This role supports front desk operations including patient registration, appointment scheduling, and insurance verification.

A strong focus on customer service and accuracy is essential in a fast-paced clinical environment. The position involves interacting with patients, families, and providers, handling referrals, and ensuring HIPAA compliance while maintaining professionalism

Qualifications

• High School Diploma or equivalent required.
• Previous customer service experience preferred.
• Experience in a clinical or healthcare setting is a plus.

Responsibilities

• Register patients, check in/out and verify demographics and insurance information.
• Answer incoming calls, schedule appointments, and manage referrals as needed.
• Collect copays, balance daily transactions, and maintain accurate patient records.

Skills

Customer service

Multitasking

Communication

Teamwork

Education

High School Diploma or GED

Tools

EPIC

MS Office

Phone system

Job description

Southern New Hampshire Health is seeking a Patient Service Representative for Orthopedics and Neurosurgery in Nashua. This role supports front desk operations including patient registration, appointment scheduling, and insurance verification.

A strong focus on customer service and accuracy is essential in a fast-paced clinical environment. The position involves interacting with patients, families, and providers, handling referrals, and ensuring HIPAA compliance while maintaining professionalism