Patient Service Specialist — Nights & Weekends

Prevea Health; Green Bay (WI); On-site; USD 21,000 - 30,000; Part time

Job summary

Prevea Health in Green Bay, WI, seeks a Patient Service Representative for nights and weekends (casual). You will greet and register patients, schedule visits, and handle insurance information with a focus on service quality.

This role supports staff and patients across channels, including phone, in person, and MyPrevea. Ideal candidates have 1–3 years in customer service or healthcare, strong communication, empathy, and the ability to multi-task in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 1–3 years of experience in customer service, insurance or healthcare preferred.
• Ability to communicate clearly by phone and in person with patients and staff.

Responsibilities

• Welcome, register, and schedule patients and visitors in a friendly manner.
• Coordinate communication between patients, staff, providers, and administrators.
• Obtain demographic and insurance information, route inquiries, and handle payments.
• Schedule appointments and manage messages via MyPrevea.
• Support a positive first impression and provide exceptional service.

Skills

Communication

Phone etiquette

Customer service

Empathy

Multi-tasking

Teamwork

Typing speed

Education

High School Diploma

Tools

MyPrevea

Job description

Prevea Health in Green Bay, WI, seeks a Patient Service Representative for nights and weekends (casual). You will greet and register patients, schedule visits, and handle insurance information with a focus on service quality.

This role supports staff and patients across channels, including phone, in person, and MyPrevea. Ideal candidates have 1–3 years in customer service or healthcare, strong communication, empathy, and the ability to multi-task in a fast-paced environment.