Patient Service Specialist (Float) - Part-Time

Prevea Health; Green Bay (WI); On-site; USD 21,000 - 26,000; Part time

Job summary

Prevea Health in Green Bay, WI is seeking a Part-time Patient Service Representative Float (24 hours/week) to warmly welcome, register and schedule patients across multiple sites. This role serves as a liaison between patients and medical staff, creating a positive first impression in person, over the phone, or via MyPrevea.

Responsibilities include collecting demographics and insurance, routing inquiries, assisting with financial questions, handling payments, and scheduling appointments while

Qualifications

• Proven customer service experience in healthcare or insurance preferred.
• Strong listening and problem-solving abilities.
• Proficient with basic phones and computer software.

Responsibilities

• Greet, register and schedule patients and visitors across sites.
• Obtain and verify demographics and insurance information.
• Route inquiries and messages to appropriate staff.
• Assist patients with financial inquiries and payments.
• Complete account and claim workflows in queues.
• Schedule and confirm patient appointments.

Skills

Telephone skills

Computer skills

Customer service

Empathy

Multitasking

Teamwork

Communication

Message taking

Education

High School Diploma or GED

Job description

Prevea Health in Green Bay, WI is seeking a Part-time Patient Service Representative Float (24 hours/week) to warmly welcome, register and schedule patients across multiple sites. This role serves as a liaison between patients and medical staff, creating a positive first impression in person, over the phone, or via MyPrevea.

Responsibilities include collecting demographics and insurance, routing inquiries, assisting with financial questions, handling payments, and scheduling appointments while