Patient Service Specialist — Medical Front Desk

Select Medical; Pasadena (CA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical insurance

401(k) retirement plan

Job summary

Select Medical is seeking a Patient Service Specialist for our Pasadena outpatient clinic. You will greet, register, and guide patients, schedule visits, and coordinate with insurers and care teams to ensure smooth operations.

The role emphasizes front-desk excellence, insurance verifications, and clear communication, with benefits for full-time staff including PTO and health coverage.

Qualifications

• Minimum: High School Diploma or GED.
• 1 year of medical office experience.
• Preferred: Bilingual English/Spanish.
• Preferred: Insurance verification experience.
• Preferred: 1 year of front desk experience.

Responsibilities

• Greet and register patients and inform them about visit expectations and next appointment.
• Schedule patient appointments in person and by phone.
• Maintain regular communication with physicians, insurers, translation services, and leadership teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations & verifications.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Tools

Medical office software

Job description

Select Medical is seeking a Patient Service Specialist for our Pasadena outpatient clinic. You will greet, register, and guide patients, schedule visits, and coordinate with insurers and care teams to ensure smooth operations.

The role emphasizes front-desk excellence, insurance verifications, and clear communication, with benefits for full-time staff including PTO and health coverage.