Patient Experience Front Desk Specialist

Select Medical; Philadelphia (Philadelphia County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/dental/vision coverage

Company-matching 401(k) retirement

Job summary

Select Medical is seeking a Patient Service Specialist at our Philadelphia, PA outpatient center. You will greet and register patients, explain visit expectations, and help coordinate the next appointment, while supporting front desk operations.

You will schedule appointments, handle payer interactions, and assist with insurance authorizations, co-pays, and communications with attorneys, insurers, translators, and the broader team.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Maintain regular communication with attorneys offices, insurance companies, translation companies, market operational leaders, and the business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Select Medical is seeking a Patient Service Specialist at our Philadelphia, PA outpatient center. You will greet and register patients, explain visit expectations, and help coordinate the next appointment, while supporting front desk operations.

You will schedule appointments, handle payer interactions, and assist with insurance authorizations, co-pays, and communications with attorneys, insurers, translators, and the broader team.