Front Desk Lead: Patient Experience & Medical Admin

Select Medical; Pasadena (CA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/Dental/Vision plans

Company 401(k) with match

Life & disability protection

Job summary

Select Medical in Pasadena, CA is hiring a Patient Service Specialist to greet patients, register them, and guide their visit at the clinic. You will manage appointment scheduling and coordinate with insurance and other external partners to facilitate care and billing.

This full-time role offers mentorship, PTO, comprehensive medical plans, and a 401(k) with company match. Ideal candidates have a High School diploma or GED and at least one year of medical office experience; bilingual in

Qualifications

• High School Diploma or GED is required.
• 1 year of medical office experience preferred.

Responsibilities

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and by phone.
• Communicate with attorneys, insurance providers, translation services, and internal teams.
• Collect co-pays, manage payer approvals, and handle insurance authorizations and verifications.

Skills

Bilingual English/Spanish

Scheduling

Communication

Education

High School Diploma or GED

Job description

Select Medical in Pasadena, CA is hiring a Patient Service Specialist to greet patients, register them, and guide their visit at the clinic. You will manage appointment scheduling and coordinate with insurance and other external partners to facilitate care and billing.

This full-time role offers mentorship, PTO, comprehensive medical plans, and a 401(k) with company match. Ideal candidates have a High School diploma or GED and at least one year of medical office experience; bilingual in