Patient Experience & Front Desk Specialist

Select Medical; Stevens Township (PA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Mentorship & orientation

Generous PTO

Comprehensive benefits

401(k) retirement + life & disability

Job summary

Select Medical's Stevens outpatient center is seeking a Patient Service Specialist to greet patients, register them, and coordinate visit details at the front desk. You will schedule appointments, manage communications with attorneys, insurers, translation services, and the center's leadership team, and handle payments and insurance verifications.

Full-time role with a Monday-Friday schedule, with occasional evenings until 7pm, supporting a busy outpatient PT center and patient experience from

Qualifications

• High School Diploma or GED required.
• Scheduling experience preferred for outpatient settings.
• Healthcare environment experience is a plus.

Responsibilities

• Greet and register patients, provide information about visits, and confirm next appointments.
• Schedule patient appointments in person and by phone.
• Coordinate with attorneys, insurers, translation services, and center leadership.
• Collect co-pays and handle eligibility, authorizations, and insurance verifications.

Skills

Customer service

Scheduling

Communication

Insurance coordination

Education

High School Diploma or GED

Job description

Select Medical's Stevens outpatient center is seeking a Patient Service Specialist to greet patients, register them, and coordinate visit details at the front desk. You will schedule appointments, manage communications with attorneys, insurers, translation services, and the center's leadership team, and handle payments and insurance verifications.

Full-time role with a Monday-Friday schedule, with occasional evenings until 7pm, supporting a busy outpatient PT center and patient experience from