Patient Experience Specialist - Front Desk & Scheduling

Select Medical; St. Louis (MO); On-site; USD 54,415,000 - 57,859,000; Full time

Benefits offered by this job

Mentorship and orientation

Generous PTO

Medical, vision, dental

401(k) retirement plan

Job summary

Select Medical is seeking a Patient Service Specialist- Float to greet patients, schedule visits, and coordinate front-desk operations across multiple centers. This full-time role requires professionalism in patient interactions and accurate processing of insurance information and payments.

The position provides exposure to a wide network of clinics, with a rotating schedule that supports patient access and center efficiency.

Qualifications

• Front desk/customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to schedule appointments and manage patient flow.

Responsibilities

• Greet and register patients and provide information about visits.
• Schedule patient appointments in person and via phone.
• Communicate with insurers, translation services, and leadership teams.
• Collect co-pays and manage payer approvals and verifications.

Skills

Customer service

Communication

Scheduling

Multitasking

Education

High School Diploma or GED

Job description

Select Medical is seeking a Patient Service Specialist- Float to greet patients, schedule visits, and coordinate front-desk operations across multiple centers. This full-time role requires professionalism in patient interactions and accurate processing of insurance information and payments.

The position provides exposure to a wide network of clinics, with a rotating schedule that supports patient access and center efficiency.