Patient Service Specialist II — Front Desk & Billing (Mon-Fri)

Sutter Health; Santa Clara (CA); On-site; USD 44,000 - 62,000; Full time

Benefits offered by this job

Benefits package

Job summary

Sutter Health's PAMF-Palo Alto Medical Foundation CAD is seeking a patient services receptionist who serves as the first point of contact for patients entering the facility. The role greets and checks in patients, verifies information, schedules appointments, and updates the EHR.

The position requires HS diploma or equivalent, about 1 year of relevant experience, and strong skills in communication, insurance knowledge, and computer applications. It offers full-time hours, weekdays 8:00 a.m.

Qualifications

• HS Diploma or equivalent education/experience.
• 1 year of recent relevant experience.
• Basic knowledge of insurance policies and patient billing.
• Strong written and verbal communication skills.
• Proficient with computer applications (Word, Excel, Outlook).

Responsibilities

• Greet and check-in patients and verify information.
• Schedule appointments and update the EHR.
• Explain forms and collect payments for services.
• Maintain patient privacy and PHI confidentiality.
• Assist with intake procedures and staff orientation.

Skills

Insurance policies

Data interpretation

Communication skills

Time management

Microsoft Office

Team player

PHI privacy

Prioritize tasks

Education

HS Diploma

Experience considered

Tools

Microsoft Office

EHR systems

Job description

Sutter Health's PAMF-Palo Alto Medical Foundation CAD is seeking a patient services receptionist who serves as the first point of contact for patients entering the facility. The role greets and checks in patients, verifies information, schedules appointments, and updates the EHR.

The position requires HS diploma or equivalent, about 1 year of relevant experience, and strong skills in communication, insurance knowledge, and computer applications. It offers full-time hours, weekdays 8:00 a.m.