Patient Services Rep II - Temporary Front Desk & EHR

Sutter Health; Palo Alto (CA); On-site; USD 44,000 - 62,000; Full time

Job summary

Sutter Health is seeking a temporary front desk professional for the PAMF-Palo Alto Medical Foundation PAD location. You will greet patients, verify information, schedule appointments, and update EHRs while managing patient billing and intake forms.

The role emphasizes privacy, accuracy, and teamwork in a fast-paced outpatient setting, with a 13-week duration and full-time daytime shifts, Monday–Friday.

Qualifications

• HS Diploma or equivalent education/experience.
• 1 year of recent relevant experience.
• Basic knowledge of insurance policies and procedures, as well as patient billing.

Responsibilities

• Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR).
• Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services.
• Ensure the privacy of each patient’s Protected Health Information (PHI).

Skills

Insurance knowledge

Communication skills

Time management

Microsoft Office

Teamwork

PHI privacy

Prioritization

Relationship building

Education

HS Diploma

Tools

Microsoft Office Suite

Job description

Sutter Health is seeking a temporary front desk professional for the PAMF-Palo Alto Medical Foundation PAD location. You will greet patients, verify information, schedule appointments, and update EHRs while managing patient billing and intake forms.

The role emphasizes privacy, accuracy, and teamwork in a fast-paced outpatient setting, with a 13-week duration and full-time daytime shifts, Monday–Friday.