Patient Services Specialist II: Front Desk & Billing

Sutter Health; Vallejo (CA); On-site; USD 44,000 - 62,000; Full time

Benefits offered by this job

Benefits package

Job summary

Sutter Health in Vallejo, CA is hiring a Front Desk/Patient Access Clerk to greet patients, verify information, schedule visits, and update the Electronic Health Record (EHR). This role ensures smooth intake and accurate billing while delivering courteous service in a busy outpatient setting.

Primary location is Vallejo with travel to other SEBMF locations as needed. HS diploma and 1 year of relevant experience required; strong communication and computer skills are essential for success.

Qualifications

• HS diploma or equivalent required.
• Minimum 1 year of relevant experience.
• Knowledge of patient billing and insurance processes.

Responsibilities

• Greets and checks-in patients at intake.
• Verifies patient information and schedules appointments.
• Updates the Electronic Health Record (EHR) and collects payments.
• Facilitates intake forms and insurance documentation.
• Maintains privacy of PHI and adheres to regulations.
• Communicates clearly with patients and healthcare staff.

Skills

Insurance policies & billing

Patient communication

Time management

MS Office

Data interpretation

PHI privacy

Team collaboration

EHR software

Education

HS Diploma or equivalent

Tools

EHR system

Job description

Sutter Health in Vallejo, CA is hiring a Front Desk/Patient Access Clerk to greet patients, verify information, schedule visits, and update the Electronic Health Record (EHR). This role ensures smooth intake and accurate billing while delivering courteous service in a busy outpatient setting.

Primary location is Vallejo with travel to other SEBMF locations as needed. HS diploma and 1 year of relevant experience required; strong communication and computer skills are essential for success.