Patient Services Specialist II - Front Desk & Billing

Sutter Health; Santa Rosa (CA); On-site; USD 42,000 - 59,000; Full time

Job summary

Sutter Health is seeking a patient services representative to greet and assist patients at a North Bay outpatient facility. You will verify patient information, schedule visits, and complete healthcare and insurance forms while updating the Electronic Health Record (EHR).

Responsibilities include collecting payments, handling routine inquiries, and maintaining privacy of protected health information. Strong communication and organization are essential in this role, with a 40-hour work week, is

Qualifications

• 1 year of recent relevant experience.
• HS Diploma or equivalent education/experience.

Responsibilities

• Greet and check-in patients and verify information.
• Schedule appointments and update EHR.
• Collect payments and assist with insurance forms.

Skills

Insurance knowledge

Communication

Time management

PHI privacy

Teamwork

Computer basics

Education

HS Diploma or equivalent

Tools

Microsoft Office

EHR systems

Job description

Sutter Health is seeking a patient services representative to greet and assist patients at a North Bay outpatient facility. You will verify patient information, schedule visits, and complete healthcare and insurance forms while updating the Electronic Health Record (EHR).

Responsibilities include collecting payments, handling routine inquiries, and maintaining privacy of protected health information. Strong communication and organization are essential in this role, with a 40-hour work week, is