Patient Service Specialist - Front Desk & Scheduling

Advanced Urology Institute; South Carolina; On-site; USD 30,000 - 40,000; Full time

Job summary

Advanced Urology Institute in South Carolina is looking for a Patient Service Representative I who will provide exemplary customer service, coordinate clerical tasks, and manage the patient experience both in person and over the phone.

The ideal candidate should possess a high school diploma and have 1-3 years of customer service experience, preferably in a medical office. Strong organizational skills and knowledge of medical terminology are essential.

Qualifications

• Minimum of 1-3 years customer service experience required.
• Experience in a medical office, specifically urology, preferred.
• Basic knowledge of CPT and ICD-10 coding is preferred.

Responsibilities

• Provide exemplary customer service to patients both in person and by phone.
• Manage clerical tasks including appointment scheduling and patient registrations.
• Ensure patient confidentiality and organize medical records.

Skills

Customer service orientation

Organizational skills

Knowledge of Medical Terminology

Excellent verbal and written communication skills

Ability to navigate EMRs

Education

High School Diploma

Some college work preferred

Tools

Microsoft Office

Job description

Advanced Urology Institute in South Carolina is looking for a Patient Service Representative I who will provide exemplary customer service, coordinate clerical tasks, and manage the patient experience both in person and over the phone.

The ideal candidate should possess a high school diploma and have 1-3 years of customer service experience, preferably in a medical office. Strong organizational skills and knowledge of medical terminology are essential.