Patient Service Specialist - Front Desk & Scheduling

Triangle Visions Optometry; Havelock (NC); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Dental & vision coverage

PTO and holidays

Tuition reimbursement

Adoption assistance

Eyewear discounts

Job summary

Triangle Visions Optometry in Havelock, NC is seeking a Patient Service Representative to warmly welcome patients, discuss insurance coverage, and schedule appointments. This role emphasizes clear communication, friendly service, and professional conduct in a busy eye care practice.

You will handle record-keeping, invoicing, database maintenance, and resolve patient issues while supporting the front desk team. A positive attitude and excellent customer service are essential.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to discuss insurance coverage and appointments with patients.

Responsibilities

• Greet patients professionally and discuss insurance coverage and scheduling.
• Handle record-keeping, invoicing, database maintenance and resolve customer issues.

Job description

Triangle Visions Optometry in Havelock, NC is seeking a Patient Service Representative to warmly welcome patients, discuss insurance coverage, and schedule appointments. This role emphasizes clear communication, friendly service, and professional conduct in a busy eye care practice.

You will handle record-keeping, invoicing, database maintenance, and resolve patient issues while supporting the front desk team. A positive attitude and excellent customer service are essential.