Patient Service Representative

Triangle Visions Optometry; Havelock (NC); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Dental & vision coverage

PTO and holidays

Tuition reimbursement

Adoption assistance

Eyewear discounts

Job summary

Triangle Visions Optometry in Havelock, NC is seeking a Patient Service Representative to warmly welcome patients, discuss insurance coverage, and schedule appointments. This role emphasizes clear communication, friendly service, and professional conduct in a busy eye care practice.

You will handle record-keeping, invoicing, database maintenance, and resolve patient issues while supporting the front desk team. A positive attitude and excellent customer service are essential.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to discuss insurance coverage and appointments with patients.

Responsibilities

• Greet patients professionally and discuss insurance coverage and scheduling.
• Handle record-keeping, invoicing, database maintenance and resolve customer issues.

Job description

Join Triangle Visions as a Patient Service Representative in Havelock, NC!

Are you a great communicator with a passion for healthcare? Triangle Visions invites you to join our team as a Patient Service Representative.

Why Work With Us?

• Work-Life Balance: Enjoy a supportive Monday - Friday schedule.
• Competitive Compensation: Monthly bonus plan and comprehensive benefits package.
• Health Benefits: Medical, dental (100% of preventative care covered), and free vision coverage.
• Generous Time Off: Paid time off (PTO) and holiday pay.
• Professional Development: Access $5K+ annually for tuition and continuing education reimbursement.
• Family Support: Adoption assistance program.
• Employee Perks: Free eyewear and discounts for friends and family.

Your Role:

• Maintain a professional and friendly attitude while greeting office guests and speaking with patients about their insurance coverage and appointments.
• Handle record-keeping, invoicing, database maintenance, and customer issues.