Optometry Clinic Receptionist: Patient Care & Scheduling

Elevate Eye Care; Charlotte (NC); On-site; USD 18,000 - 21,000; Full time

Job summary

Elevate Eyecare in Charlotte, NC is seeking a friendly Optometry Clinic Receptionist to be the welcoming face of the clinic. You will handle patient check-in, scheduling, and front-desk communications with professionalism.

You will collect insurance information, verify details, enter data into the electronic records system, and support the team with administrative tasks to maintain an efficient patient experience.

Qualifications

• High school diploma or equivalent required.
• Strong customer service skills and team-based approach.
• Excellent organizational abilities and attention to detail.
• Proficient in using office equipment and basic computer systems.

Responsibilities

• Greet patients by phone and in person to create a welcoming atmosphere.
• Schedule and remind patients, answer inquiries, and address concerns professionally.
• Coordinate and manage appointment schedules for clinicians and staff.
• Collect and verify insurance coverage and patient billing information.
• Enter patient data accurately into the clinic's electronic records system.
• Maintain professionalism and confidentiality in handling patient information.
• Assist with patient product ordering and dispensing as needed.
• Uphold clinic standards of customer service and ethics.

Skills

Customer service

Organizational skills

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

EHR software

Office equipment

Computer systems

Job description

Elevate Eyecare in Charlotte, NC is seeking a friendly Optometry Clinic Receptionist to be the welcoming face of the clinic. You will handle patient check-in, scheduling, and front-desk communications with professionalism.

You will collect insurance information, verify details, enter data into the electronic records system, and support the team with administrative tasks to maintain an efficient patient experience.