Patient Service Specialist

Select Medical; Irving (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

Baylor Scott & White Institute for Rehabilitation in Irving, TX is seeking a Patient Service Specialist to join our outpatient team. This full-time front office role involves greeting patients, answering phones, completing patient intake, verifying insurance, and scheduling appointments across multiple locations as needed.

You will support therapists, handle daily cash balancing, and assist with billing reports and other clerical tasks.

Qualifications

• HS diploma or GED is required.
• Customer service experience preferred.
• Knowledge of insurance verification helpful.
• Healthcare, medical, or dental office administration experience a plus.

Responsibilities

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

Skills

Customer service

Insurance verification knowledge

Healthcare office administration

Education

HS diploma or GED

Job description

Overview

Baylor Scott & White Institute for Rehabilitation

Irving, TX

Patient Service Specialist

Clinic Hours:

Monday - Friday

7AM - 7PM

(Must be flexible to open or close if needed)

Full Time

Compensation depends upon candidate’s years of experience and internal equity.

Starting salary: $18 - $25 per hourbased off experience

Responsibilities

Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidateto provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

Qualifications

• HS diploma or GED is required

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration

Additional Data

#BSWIR-Outpatient

Equal Opportunity Employer including Disabled/Veterans