Patient Service Specialist - Medical Front Office

Baylor Scott & White Outpatient Rehabilitation; Cedar Park (TX); On-site; USD 2,387,000 - 3,399,000; Full time

Job summary

Baylor Scott & White Institute for Rehabilitation seeks a Patient Service Specialist (PSS) - Float to support multiple outpatient locations in the Cedar Park area. The role requires travel to Cedar Park, Manor, Mueller, Angus Rd, Tech Ridge, Avery Ranch, Round Rock Sundance, and Hutto, with hours Monday–Friday and PRN availability.

A high school diploma is required and the position pays $21.00 per hour. Responsibilities include greeting patients, answering phones, completing intake and data

Qualifications

• HS diploma or GED is required.
• Experience in customer service is preferred.
• Knowledge of insurance verification is preferred.
• Healthcare, medical or dental front office administration experience is helpful.

Responsibilities

• Greets patients and answers phones.
• Handles patient intake and data entry.
• Performs insurance verification and pre-authorization tasks.
• Schedules patient appointments and operates front office of outpatient centers.
• Supports therapists and therapy assistants.
• Manages daily cash balancing and bank deposits.

Skills

Customer service

Insurance verification

Healthcare office administration

Data entry

Education

HS Diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation
Austin, TX (Cedar Park East)
Patient Service Specialist (PSS) - Float
Hours: vary M- F between 7am - 7pm
PRN (as needed)
Candidate will be required to travel to multiple outpatient clinics.
Area of Coverage: Cedar Park, Manor, Mueller, Angus Rd, Tech Ridge, Avery Ranch, Round Rock Sundance, and Hutto
PRN rate: $21.00 per hour
Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits
• HS diploma or GED is required
  

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration
  

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