Patient Service & Scheduling Specialist

shm; Livingston (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

Summit Health in New Jersey is seeking a friendly, detail-oriented front desk receptionist to join our patient-centered team. You will greet visitors, manage registrations, and support patient flow with a strong focus on customer service.

Responsibilities include answering phones, scheduling appointments, updating patient records, processing payments, and coordinating with clinical staff. The role requires clear English communication and multitasking in a busy medical office.

Qualifications

• High School Diploma or GED required.
• Associate degree preferred.
• Ability to communicate in English, both orally and in writing.
• Excellent customer service skills.
• Ability to organize and perform multiple tasks.
• Knowledge of EHR and Practice Management systems preferred.

Responsibilities

• Greets visitors and directs them in a friendly, professional manner.
• Maintains efficient patient flow through registration and scheduling.
• Answers telephone, routes calls, and provides accurate messages.
• Updates patient information, demographics, and insurance data.
• Schedules appointments and manages waitlists per guidelines.
• Handles payments, prints receipts, and reconciles daily activities.

Skills

Customer service

Phone etiquette

Multitasking

English fluency

Education

High School Diploma or GED

Associate degree preferred

Tools

EHR

Practice Management System

Job description

Summit Health in New Jersey is seeking a friendly, detail-oriented front desk receptionist to join our patient-centered team. You will greet visitors, manage registrations, and support patient flow with a strong focus on customer service.

Responsibilities include answering phones, scheduling appointments, updating patient records, processing payments, and coordinating with clinical staff. The role requires clear English communication and multitasking in a busy medical office.