Patient Service & Scheduling Associate (Part-Time)

Akron Children's; Akron (OH); On-site; USD 19,000 - 25,000; Part time

Job summary

Akron Children's seeks a Part-time Patient Service Representative to perform a range of front-desk and patient services within the Akron, OH campus. Responsibilities include greeting patients, handling co-pays, scheduling visits, and ensuring a smooth patient experience.

The role requires excellent communication, strong organizational skills, and basic math for processing payments. Prior healthcare or office experience is preferred, and HIPAA compliance is essential.

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare or office setting preferred.
• Experience with scheduling systems and Microsoft Office.
• Excellent communication and interpersonal skills.
• Ability to handle payments and basic math.

Responsibilities

• Greet patients and families and respond to questions promptly and kindly.
• Perform front-desk duties including visit preparation and co-pay collection.
• Schedule patient visits and diagnostic testing as available.
• Manage payments and co-pays with third-party payors.
• Maintain front desk inventory and general office duties.
• Ensure HIPAA compliance.
• Support cross-coverage and adapt to workload.

Skills

Interpersonal skills

Organizational skills

Math skills

Communication

Education

High school diploma

Tools

Microsoft Office

Job description

Akron Children's seeks a Part-time Patient Service Representative to perform a range of front-desk and patient services within the Akron, OH campus. Responsibilities include greeting patients, handling co-pays, scheduling visits, and ensuring a smooth patient experience.

The role requires excellent communication, strong organizational skills, and basic math for processing payments. Prior healthcare or office experience is preferred, and HIPAA compliance is essential.