Part-Time Healthcare Front Desk & Scheduling Specialist

Akron Children's Hospital; North Canton (OH); On-site; USD 19,000 - 32,000; Part time

Job summary

Akron Children's Hospital in North Canton seeks a Patient Service Representative to handle visit prep, arrival/departure, payments and create a positive patient experience.

The role involves greeting families, scheduling, co-pay collections, HIPAA compliance, and front desk duties, with onsite hours bi-weekly part-time.

Strong interpersonal and organizational skills and familiarity with Microsoft Office are preferred.

Qualifications

• Education: High school diploma or equivalent.
• Relevant clerical/administrative experience preferred.
• Experience with medical terminology is a plus.

Responsibilities

• Greeting patients and families, answering questions and providing prompt, caring service.
• Handle visit prep, co-pay collection, patient tracking and related duties.
• Schedule visits or tests using hospital procedures and resources.
• Manage third-party payors and co-pay collection.
• Maintain front desk inventory and communicate needs.
• Ensure HIPAA compliance and confidentiality.
• Assist in cross-coverage and other duties as needed.

Skills

Interpersonal skills

Organizational skills

Basic math

Microsoft Office

Scheduling systems

Healthcare experience

Education

High school diploma

Tools

Microsoft Office

Scheduling system

Job description

Akron Children's Hospital in North Canton seeks a Patient Service Representative to handle visit prep, arrival/departure, payments and create a positive patient experience.

The role involves greeting families, scheduling, co-pay collections, HIPAA compliance, and front desk duties, with onsite hours bi-weekly part-time.

Strong interpersonal and organizational skills and familiarity with Microsoft Office are preferred.