Patient Service Representative - MMC BID SAN

MaineHealth; Biddeford (ME); On-site; USD 35,000 - 45,000; Full time

Job summary

MaineHealth seeks a Patient Service Representative in Biddeford. The role involves greeting patients, scheduling appointments, and managing patient data in a supportive healthcare environment. Candidates should have a high school diploma and experience in medical settings, along with strong computer and cash collection skills.

Benefits

Paid parental leave

Flexible work policy

Student loan assistance

Training and education resources

Well-being resources

Qualifications

• High School diploma or GED preferred.
• Experience in a medical office and customer service preferred.
• Driver's license may be required.

Responsibilities

• Greets patients in a friendly manner.
• Schedules appointments and performs general office duties.
• Collects and verifies patient data.

Skills

Computer skills

Effective cash collection skills

Education

High School diploma or GED

Job description

Description

Southern Maine Health Care

Clerical/Administrative Support

Req #: 1243

Summary

The Patient Service Representative (PSR) - MMC BID SAN role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other general office duties as assigned. The PSR also collects, verifies, enters, and monitors patient data while complying with federal, state, and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High School diploma or GED preferred.
2. License/Certifications: Driver's license may be required.
3. Experience: Experience in a medical office and customer service preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Computer skills, effective cash collection skills.

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with healthcare professionals who truly value the people around them—both within the organization and in the communities they serve.

We offer benefits that support your needs today and provide flexibility for tomorrow—programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains committed to investing in our care team and fostering an inclusive environment where you can thrive and reach your full potential. If you're looking to build a career in a place where people support one another to deliver top-quality care, apply today.