Patient Access Associate - MMC BID SAN

Millinocket Regional Hospital; Sanford (ME); On-site; USD 35,000 - 50,000; Full time

Job summary

Une opportunité passionnante au Millinocket Regional Hospital pour un Patient Access Associate. Dans ce rôle, vous serez le premier contact pour les patients, en assurant leur enregistrement, en vérifiant leur assurance et en facilitant leur expérience dans l'établissement hospitalier. Ce poste exige un bon sens du service client et une attention minutieuse aux détails. Découvrez un environnement chaleureux qui valorise les individus et offre des bénéfices adaptés à vos besoins.

Benefits

Paid parental leave

Flexible work policy

Student loan assistance

Qualifications

• Expérience d'un an dans un rôle similaire au sein de MaineHealth.
• Certification en service à la clientèle recommandée.
• Diplôme de collégial (préféré).

Responsibilities

• Enregistre et admet les patients à l'hôpital.
• Vérifie les informations d'assurance et collecte les paiements.
• Soutient les patients ayant des besoins spéciaux.

Skills

Customer Service Skills

Education

High school diploma or GED

Job description

Maine Medical Center

Clerical/Administrative Support
Req #: 34901

Summary:
The Patient Access Associate – MMC BID SAN role is the second level of a three-level career path. Schedules, pre-registers, registers and admits patients to the hospital. Serves as the first contact for many patients. Must convey a caring and professional attitude for all patients and visitors. This position has the responsibility for complete and accurate patient registration, insurance verification, medical necessity validation, identifying and collecting amounts due from the patient, entering orders, scheduling, and providing for an efficient flow of clinical, administrative and clerical tasks. Ensures the accuracy of the patient’s unique identification number and the demographic and financial information use to create an electronic bill. Informs patient of estimated financial responsibilities and collects up-front payments and Co-payments based on the estimate. Obtains patient’s signatures on consent, forms, and applicable insurance denial notices. Assists with and arranges accommodations for patients with special needs.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: Completed Customer Service Courses to receive Customer Service Certification or documented strong customer service skills.
3. Experience: One year of related experience within MaineHealth required.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: N/A

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact Alyssa K. Lewis at [e-mail]