Patient Service Representative, Nursing Float Pool

MaineHealth Accountable Care Organization; Biddeford (ME); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player is seeking a Patient Service Representative to provide essential clerical and administrative support. This role involves greeting patients, answering calls, scheduling appointments, and handling patient data with utmost confidentiality. Join a team that values collaboration and invests in your professional growth, offering a range of benefits including flexible work policies and educational assistance. If you are passionate about delivering exceptional care and thrive in a supportive environment, this opportunity is perfect for you.

Benefits

Paid Parental Leave

Flexible Work Policies

Student Loan Assistance

Training and Education Resources

Well-being Resources

Qualifications

• Experience in a medical office and customer service preferred.
• Driver’s license may be required.

Responsibilities

• Greet patients courteously and schedule appointments.
• Collect and verify patient data while ensuring confidentiality.

Skills

Customer Service

Data Entry

Communication Skills

Education

High School Diploma or GED

Job description

Clerical/Administrative Support

Req #: 24883

Summary:

The Patient Service Representative (PSR) – MMC BID SAN role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other general office duties as assigned. The PSR also collects, verifies, enters, and monitors patient data while complying with federal, state, and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs):

• Education: High School diploma or GED preferred.
• License/Certifications: Driver’s license may be required.
• Experience: Experience in a medical office and customer service preferred.
• Additional Skills/Requirements: N/A

Additional Information:

With a career at any MaineHealth location across Maine and New Hampshire, you'll work with healthcare professionals who value the people around them—both within the organization and in the surrounding communities.

We offer benefits supporting your current needs and future planning, including paid parental leave, flexible work policies, student loan assistance, training, education, and well-being resources for you and your family.

MaineHealth focuses on investing in our care team and fostering an inclusive environment where you can thrive and reach your full potential. If you're interested in building a career where people support each other to deliver exceptional care, apply today.

If you have questions about this role, please contact Kerry A. Huckins at [emailprotected].

MaineHealth policy requires all care team members to be vaccinated against Covid-19 and influenza, subject to medical or religious exemptions in accordance with applicable law.

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