Patient Service Representative - OBGYN - Biddeford

MaineHealth Accountable Care Organization; Biddeford (ME); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a Patient Service Representative to join their team in Biddeford. In this role, you will be the welcoming face for patients, responsible for greeting them, scheduling appointments, and managing patient data with utmost confidentiality. This position offers an opportunity to work in a supportive environment that values teamwork and community care. With a focus on flexibility and personal growth, the organization provides benefits that cater to individual needs, such as paid parental leave and student loan assistance. If you are passionate about delivering exceptional service and making a difference in healthcare, this role is perfect for you.

Benefits

Paid Parental Leave

Flexible Work Policy

Student Loan Assistance

Training and Education

Well-being Resources

Qualifications

• Experience in a medical office and customer service preferred.
• Driver’s license may be required.

Responsibilities

• Greet patients and answer telephones in a friendly manner.
• Schedule appointments and perform general office duties.

Skills

Customer Service

Computer Skills

Cash Collection Skills

Education

High School Diploma or GED

Job description

Location: Biddeford, ME
Facility: Medical Group Practices
Schedule: Full Time
Job Category: Clerical/Administrative Support
Req #: 10261
Date Posted: Feb 1, 2025

Southern Maine Health Care

Summary

The Patient Service Representative (PSR) – MMC BID SAN role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High School diploma or GED preferred.
2. License/Certifications: Driver’s license may be required.
3. Experience: Experience in a medical office and customer service preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Computer skills, effective cash collection skills.

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.

MaineHealth policy requires all care team members to be vaccinated, including for Covid-19 and influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.