Patient Access Associate - MMC BID SAN

Davita Inc.; Sanford (ME); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare organization is seeking a Patient Access Associate in Sanford, Maine. This position involves crucial clerical support, including scheduling and patient registration, while maintaining a caring and professional attitude. Ideal candidates have strong customer service skills and preferred experience in healthcare environments. Join a team that values and supports personal and professional growth.

Benefits

Paid parental leave

Flexible work policy

Student loan assistance

Training and education programs

Well-being resources

Qualifications

• Must have completed Customer Service Courses.
• One year of related experience within MaineHealth required.

Responsibilities

• Schedules, pre-registers and admits patients.
• Handles insurance verification and collects payments.
• Ensures accurate patient registration and documentation.

Skills

Customer Service

Clerical Skills

Education

High school diploma or GED

Job description

Description

Maine Medical Center

Clerical/Administrative Support
Req #: 34901

Summary:
The Patient Access Associate - MMC BID SAN role is the second level of a three-level career path. Schedules, pre-registers, registers and admits patients to the hospital. Serves as the first contact for many patients. Must convey a caring and professional attitude for all patients and visitors. This position has the responsibility for complete and accurate patient registration, insurance verification, medical necessity validation, identifying and collecting amounts due from the patient, entering orders, scheduling, and providing for an efficient flow of clinical, administrative and clerical tasks. Ensures the accuracy of the patient's unique identification number and the demographic and financial information use to create an electronic bill. Informs patient of estimated financial responsibilities and collects up-front payments and Co-payments based on the estimate. Obtains patient's signatures on consent, forms, and applicable insurance denial notices. Assists with and arranges accommodations for patients with special needs.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: Completed Customer Service Courses to receive Customer Service Certification or documented strong customer service skills.
3. Experience: One year of related experience within MaineHealth required.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: N/A

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact Alyssa K. Lewis at [e-mail]