Patient Service Representative - MMC BID SAN

MaineHealth Accountable Care Organization; Saco (ME); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a Patient Service Representative to join their dynamic team. In this role, you will be the first point of contact for patients, providing a warm welcome and assisting with scheduling and data management. Your contributions will directly impact patient experiences and ensure smooth operations within the healthcare environment. With a focus on teamwork and community, this organization values its employees and offers a supportive atmosphere for professional growth. If you're passionate about healthcare and customer service, this opportunity is perfect for you.

Benefits

Paid Parental Leave

Flexible Work Policy

Student Loan Assistance

Training and Education

Well-being Resources

Qualifications

• Experience in a medical office and customer service preferred.
• Driver’s license may be required.

Responsibilities

• Greet patients and answer telephones in a friendly manner.
• Schedule appointments and perform general office duties.

Skills

Customer Service

Data Entry

Communication Skills

Education

High School diploma or GED

Job description

Location: Saco, ME
Facility: Maine Medical Center
Schedule: Part Time
Job Category: Clerical/Administrative Support
Req #: 22166
Date Posted: Mar 10, 2025

Summary:
The Patient Service Representative (PSR) – MMC BID SAN role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High School diploma or GED preferred.
• License/Certifications: Driver’s license may be required.
• Experience: Experience in a medical office and customer service preferred.
• Additional Skills/Requirements Required: N/A

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact Zachary T. Avelino at [emailprotected]

MaineHealth policy requires all care team members to be vaccinated, including for Covid-19 and influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.